Shop Closed: December 23rd, 24th and 25th | Walker Automotive

Elkton Auto Repair

5 Star Rating based on 510 Reviews
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5
Walker Automotive

Thank you for giving our company a 5-star rating, Michele! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to serve you better, please don't hesitate to let us know.

- Walker Automotive
4
Walker Automotive

They are dependable!

5
Walker Automotive

Thank you, Erika, for the five-star rating! We're glad you had a great experience with us. If there's anything else we can do to make your time with us even better, please let us know.

- Walker Automotive
1
Walker Automotive

This company is so deceptive. They don’t listen to their customers and ended up changing out a part they didn’t need to. We had told them multiple times we had already changed it and it was not the problem. We were charged hundreds more(on top of already paying to replace the part the first time). When we asked for our old working part back they had already trashed it. Mysteriously, some of our lug nuts were changed after our truck was returned causing more shaking. Coincidentally they wanted to charge us $1795.70 to change our struts and shocks… we found an honest mechanic to do it for under $1000. The only thing that was positive is they gave a reasonable price on the oil change but their receptiveness makes me second guess the oil change was done completely.

Heidi, I have reached out to you guys but you have been unavailable. We apologize if we did not listen to your concerns properly. We looked back over the information since this happened a few months ago. We attempt to address all customer concerns and handle them promptly. Unfortunately we did not meet your expectations. We will take this situation as a learning experience and will improve our systems and processes to improve our overall customer experience. We appreciate you and wish you the best.

- Walker Automotive
5
Walker Automotive

This place amazes me everytime I come. I have an older vehicle, but they treat me like I matter. It’s always so clean, everyone is so respectful, and they always offer you a water/coke/coffee. The emailed print out of diagnostic is my favorite. Highly recommend.

Thank you Kim for this awesome review! We're thrilled to offer you great service every time you visit. Our team goes above and beyond to make sure you feel respected and comfortable throughout your experience with us. We appreciate your kind words and can't wait to see you again!

- Walker Automotive
5
Walker Automotive

Have taken my wife's 2006 XC90 to Walker Automotive several times for repairs. One problem I was having was traced to the instrument cluster. The cluster was sent to a company in Canada. It came back with the tachometer not working correctly. That was not the original problem. It was sent back and fixed with Walker Automotive making sure it was repaired under warranty. I was kept updated by Shannon with phone calls and messages as she always has when I've taken my wife's car to Walker for repairs. Josh, the chief technician, has always taken the time to explain what was done and any other potential issues. I've always been satisfied with the repairs and appreciate Larry their driver and the shuttle service from Clarksville. Shannon, Larry, Josh, Andy, and the rest of the Walker Automotive team; friendly, knowledgeable, and professional. Tony

Thank you for your 5-star review, Tony! We're delighted to hear that you had a positive experience with us. We appreciate your kind words about our team and services. It's our goal to provide friendly, knowledgeable, and professional service to all our customers. If you need any further assistance, please don't hesitate to reach out.

- Walker Automotive
5
Walker Automotive

Friendly and responsive, Good work with extra effort and a smile.

Thank you, Dave, for your five-star review! We are thrilled to hear that you found our team friendly and responsive. We always strive to go the extra mile with a smile. We appreciate your kind words and look forward to serving you again!

- Walker Automotive
5
Walker Automotive

Thank you for the 5-star rating, Reg! We're thrilled to hear that you had a great experience with us. If you ever need any assistance in the future, please don't hesitate to reach out.

- Walker Automotive
5
Walker Automotive

Great experience! They took care of my car repair needs and made a real effort to make me comfortable during the repair process. I also got a repair follow up call.

Thank you Mary for your fantastic review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide exceptional service and make our customers feel comfortable. We're happy we met your expectations and look forward to serving you again!

- Walker Automotive
5
Walker Automotive

They were friendly and thorough. Prices are also great and we will be going back to them.

We are thrilled to hear that you had a wonderful experience with us, S Brooks! Thank you for taking the time to leave us such a great review! We look forward to serving you again in the future!

- Walker Automotive
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